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Voice Network Engineer in Columbus, OH at The Bartech Group

Date Posted: 12/8/2018

Job Snapshot

Job Description

Job #:  192799


Job Description

Compensation (Hourly Range): $44.00-$48.00 per Hour


If you are an experienced Voice Network Engineer looking for a position with a leading company, Bartech can help! We are a leading staffing firm and our clients include some over the nation’s biggest companies. Our client has a need for a Voice Network Engineer. This is a contract position; however it is not uncommon for assignments to transition into permanent positions with our client companies. If you have the background we are looking for, and you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you!

Voice Network Engineer       

Job Responsibilities                                              

Your specific duties as a Voice Network Engineer will include:        

  • As a Voice Network Engineer, you will be providing support for large Partner Managed branch voice networks consisting of Avaya IPT, Nortel TDM and Siemens TDM equipment and small PBX/Key systems including two HA Pairs of Acme 3820 SBC’s.
  • Support Changes to Telecom network including release testing, process documentation (runbooks/as-built diagrams), first day of business support
  • Support data gathering and analysis required for voice Capacity Management function.
  • Provide software currency and Capacity Management recommendations advising Customer on capacity issues, expansion plans, dial plan changes and network optimization;
  • Track and maintain site and system inventory, including circuits, telephone numbers, line and trunk cards, Toll Free Numbers and telephones/handsets.
  • Investigate Voice quality issues
  • Work with Voice Managed Services support towers to maintain a high level of customer satisfaction of network services.
  • Provide assistance in monitoring, incident / problem Management and change Management of PBXs.  
  • Consult on service scope of changes and is provide technical and process recommendations to improve service.  

Voice Network Engineer

Job Requirements

As a Voice Network Engineer you must represent our company well by being responsible, punctual and motivated to go above and beyond the call of duty. You must also be highly detail-oriented and organized with excellent analytic and problem-solving abilities. It is also important that you display excellent verbal and written communication and interpersonal skills.

  • Avaya Communication Manager 6.3 implementation - change, design, operations, and troubleshooting
  • Avaya Call Center applications - Operations, administration, change, and troubleshooting
  • Experience with Announcement boards, Alternate routing (ARS/AAR), Service hours tables, Holiday tables, Vectoring , Trunking/Routing, Station and Agent configuration, Media gateways, Port Networks, Local Survivable Processors, DSP resources, COR/COS, , Avaya IP Phones, Codecs, TCPIP, IP Network regions
  • Avaya CMS - Support for Supervisor as well as CMS configuration and administration
  • Oracle Session Border Controllers
  • Avaya System/Session Manager - SIP configuration, operation, change, and troubleshooting
  • Avaya Application enablement Server - Operations, change, troubleshooting
  • Avaya Aura Messaging
  • Avaya Aura Conferencing
  • Genesys IVR/ Avaya Integration
  • Nice Call recording (DMCC and Station Side) integration with Avaya
  • Virtual Hold integration with Avaya

Voice Network Engineer

Benefits

As a Voice Network Engineer with Bartech, you will be working through an established and respected staffing organization with 40 years of     serving as a trusted partner to our client companies. We are dedicated to providing our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment and your performance, you can find potential opportunities for direct employment. Your hard work and professional dedication will be rewarded with competitive compensation, including benefits.

Available benefits for Voice Network Engineer Position may include (but are not limited to):

  • Exceptional medical, dental, and vision
  • 401(k)

Make the most of your experience!