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IT Customer Support Manager in Fargo, ND at The Bartech Group

Date Posted: 1/5/2019

Job Snapshot

Job Description

Job #:  193976


Job Description

Compensation (Range): $22-24 / hour

If you are an experienced IT Customer Support Manager looking for a position with a leading company, Bartech can help! We are a leading staffing firm and our clients include some over the nation’s biggest companies. Our client has a need for an IT Customer Support Manager. This is a contract position; however it is not uncommon for assignments to transition into permanent positions with our client companies. If you have the background we are looking for, and you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you!

IT Customer Support Manager

Job Responsibilities                                              

  • Managing service providers to ensure timely and quality support of PC hardware/software, ensure network stability and functionality, monitor local server support and upgrades and generally ensure the overall stability of the technical infrastructure supporting the plant and other local business units.
  • Work with I.S. teams in continually reviewing and improving processes.
  • Typical Decisions Made: Review and approve IT service requests from plant staff, including project and purchasing requests.
  • Monitor and enforce Vendor SLAs and onsite vendor support.

IT Customer Support Manager

Job Requirements

As an IT Customer Support Manager you must represent our company well by being responsible, punctual and motivated to go above and beyond the call of duty. You must also be highly detail-oriented and organized with excellent analytic and problem-solving abilities. It is also important that you display excellent verbal and written communication and interpersonal skills.

The ideal candidate will possess the following talents:

  • Strong communication skills
  • Microsoft Office (excel, PowerPoint, access)
  • Basic understanding of Networks, servers, and Computer configuration
  • Strong organizational skills
  • Ability to prioritize multiple demands



IT Customer Support Manager

Benefits

As an IT Customer Support Manager with Bartech, you will be working through an established and respected staffing organization with 40 years of serving as a trusted partner to our client companies. We are dedicated to providing our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment and your performance, you can find potential opportunities for direct employment. Your hard work and professional dedication will be rewarded with competitive compensation, including benefits.

Available benefits for IT Customer Support Manager Position may include (but are not limited to):

  • Exceptional medical, dental, and vision
  • 401(k)

Make the most of your experience!