Technical Support in Auburn Hills, MI at The Bartech Group

Date Posted: 5/3/2021

Job Snapshot

Job Description

Job #:  205674


Job Description

If you are an experienced Technical Support looking for a position with a leading company, Bartech can help! We are a leading staffing firm and our clients include some over the nation’s biggest companies. Our client has a need for a Technical Support. This is a contract position; however it is not uncommon for assignments to transition into permanent positions with our client companies. If you have the background we are looking for, and you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you!

Applicant must be eligible to work in the US for immediate opening.  For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our end client.

Technical Support        

Job Responsibilities                                              

Your specific duties as a Technical Support will include:    

  • Compensation (Range): $27-$31 / hour
  • Technical Support Intermediate reviews, analyzes, and evaluates various systems operations. Responsibilities include but not limited to:
  • Documents, tracks, and monitors the problem to ensure timely resolution.
  • Performs advance root cause analysis and develops checklists for typical problems.
  • Provide technical support on a variety of issues.
  • Escalate problems to next level support professionals when necessary.
  • Responsible for acting on existing trouble tickets established in the tracking system.
  • Works with user community to remotely to solve moderately complex tickets.

Technical Support

Job Requirements

As a Technical Support you must represent our company well by being responsible, punctual and motivated to go above and beyond the call of duty. You must also be highly detail-oriented and organized with excellent analytic and problem-solving abilities. It is also important that you display excellent verbal and written communication and interpersonal skills.

  • Requires a Bachelor's degree in Computer Science, Information Technology, or related field.
  • 3+ years of experience in a related area required.
  • Requires 3+ years of technical support experience with the following: Windows 10, VoIP, Teamcenter, mobile phones including Android and iPhone experience.
  • Demonstrate excellent ability to support, review, analyze, and evaluate various systems operations.
  • Demonstrate ability to communicate to all user community in written and verbal form.

 Preferred Requirements:

  • GSuite experience is preferred but not required.

Technical Support

Benefits

As a Technical Support with Bartech, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We are dedicated to providing our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment and your performance, you can find potential opportunities for direct employment. Your hard work and professional dedication will be rewarded with competitive compensation, including benefits.

Available benefits for Technical Support Position may include (but are not limited to):

  • Exceptional medical, dental, and vision
  • 401(k)

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