Help Desk – Level 1 - Contract in Toronto at The Bartech Group

Date Posted: 4/8/2021

Job Snapshot

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Job Description

Job #:  204732

Currently we are seeking individuals for the following position, please take note that this position is time sensitive and we advise you to apply immediately and express your skills and abilities that pertains to the job description.

If you are an experienced Help Desk – Level 1 looking for a contracting position with a leading company, Bartech can help!

Help Desk – Level 1 - Contract

Min 8 Weeks Contract – Potentially Longer Project



  • Rate: $35/hr
  • Mileage given for driving in GTA, ON
  • In addition, travel allowance given for driving outside of GTA, ON


  • You need to drive your vehicle to various hospitals/vaccination centers throughout GTA, ON to assist the team with the basic hardware/software support.
  • Locations such as Toronto hospital, Brampton hospital, Hamilton hospital, Kingston hospital, etc.


  • You must have Valid G license.
  • You must have clear driving record.
  • You must have your own vehicle and appropriate insurance.


  • Monday to Friday
  • Saturday & Sunday – possibly based on the needs
  • Timings may vary, some day it can be 6 hours, some days it can be 12 hours


  • Ensuring client/customer, end-users, hardware and software issues are addressed immediately for operational continuity in a highly efficient health-care operation.
  • Problem solving in real time with issues such as User profile setup, iPad configurations, Bluetooth connectivity, printing capabilities, wifi/network issues, etc., and logging any system or process defects/bugs to the team on a daily basis.
  • Understanding the contingency plans, and mobilizing quickly, should that be required due to a critical system issue (partial or other).
  • Capable of providing impromptu solution training sessions to new staff added, therefore understanding the end-to-end solution, also having a good understanding of client site operations.
  • Providing training feedback to Change Management lead.
  • Observing, documenting and recommending on enhancing process workflows, and experience enhancements, back to the project team for system enhancement backlog.
  • Maintain discretion.

When you join The Bartech Group, an Impellam company you launch a career. Bartech one of North America's largest and fastest-growing staffing firms, continues to elevate the staffing industry to a higher level of thinking. We specialize in Contract and Direct Placement of Engineering, IT, Technical, Professional and Finance & Accounting specialists.

Bartech values diversity and inclusion in its workforce and we invite all applicants to apply. We review all applications and will contact candidates whose skills are best suited for this role. If you are not immediately contacted please note that we will retain your resume for future opportunities.

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